Diagnose My Business

Business Diagnosis 1 of 5

Question 01

How do you currently track your business performance?

Think about how you measure whether things are going well or not.

We have dashboards and automated reports

Spreadsheets we update manually

Occasional check-ins with the team

We mostly go by gut feel

Question 02

How much time does your team spend on repetitive manual tasks?

Data entry, copy-pasting, sending routine emails, generating reports...

Almost none — most things are automated

A few hours a week across the team

Several hours daily

It's a huge part of our day

Question 03

How well do your current tools talk to each other?

Think about your CRM, accounting, communication, and ops tools.

Everything is connected and synced

Some integrations, but gaps exist

Most things are disconnected

We use too many separate tools with no integration

Question 04

How clearly defined are your team's roles and processes?

When something needs to get done, is it always clear who does what and how?

Everything is documented and followed consistently

Mostly clear, with some grey areas

We rely on people's memory more than process

It's often unclear and causes friction

Question 05

How well do you understand what your customers actually think of you?

Feedback loops, retention data, customer satisfaction signals...

We have clear data and regular feedback loops

We get occasional feedback but nothing systematic

We mostly hear from unhappy customers

We have very little visibility into customer sentiment

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